Privacy policy

Effective date: December 3, 2025

Tristan Hering Real Estate (“Company,” “we,” “our,” or “us”) is committed to safeguarding the privacy of individuals who interact with our website. This Privacy Policy describes the types of personal information we collect, how we use and protect that information, and the rights available to you under Canadian law. By accessing or using our website, you consent to the terms of this Privacy Policy.

1. Accountability

Tristan Hering Real Estate is responsible for all personal information under its control. We have designated a Privacy Officer to oversee compliance with this Privacy Policy and applicable privacy legislation.

2. Information We Collect

We may collect and process the following categories of personal information when you voluntarily provide it through our website:

Full name
Email address
Telephone number
Address
Any other details you choose to provide through contact forms or inquiries

We do not collect sensitive personal information unless voluntarily provided by you in the course of communication.

3. Purpose of Collection

We collect personal information only for purposes that a reasonable person would consider appropriate under the circumstances, including:

Responding to inquiries and requests for information
Communicating with prospective clients regarding properties, services, and related matters
Maintaining business records in accordance with applicable legal requirements
Enhancing and improving the functionality of our website

We will not use or disclose personal information for purposes other than those identified at the time of collection, unless we obtain your further consent or are required by law.

4. Consent

By submitting personal information through our website, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal and contractual restrictions, by contacting our Privacy Officer.

5. Limiting Collection and Retention

We collect only the personal information necessary for the purposes identified in this Privacy Policy. We will retain personal information only as long as necessary to fulfill those purposes or as required by law.

6. Cookies and Analytics

Our website is hosted on the Wix platform, which uses cookies and similar technologies to ensure proper operation, maintain security, and provide basic analytics regarding site traffic and usage. These analytics do not identify individual visitors. By using our website, you consent to the use of cookies for these limited purposes. You may adjust your browser settings to refuse or disable cookies; however, some features of the website may not function properly as a result.

7. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

8. Disclosure of Information

We may disclose personal information only under the following circumstances:

To comply with legal obligations, court orders, or lawful requests by public authorities
To protect and defend our rights, property, or safety
To service providers who assist in the operation of our business and are bound by confidentiality obligations

We do not sell, rent, or trade personal information to third parties.

9. Accuracy

We make reasonable efforts to ensure that personal information in our possession is accurate, complete, and up to date for the purposes for which it is to be used.

10. Access to Personal Information

You have the right to request access to the personal information we hold about you, to request corrections to that information, and to challenge its accuracy and completeness. Requests may be made to us at the contact information below.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

12. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at our discretion. Any changes will be effective immediately upon posting to this page, with the “Effective Date” updated accordingly.

13. Contact Information

For questions regarding this Privacy Policy, to access your personal information, or to withdraw consent, please contact us.